Payment Policy


At Warehouse Equip UK, we are committed to providing a secure and transparent shopping experience. This policy explains how we handle payments and the security measures we take to protect your data.

1. Accepted Payment Methods

We offer a variety of secure ways to pay for your warehouse and engineering equipment:

  • Credit & Debit Cards: We accept all major cards including Visa, Mastercard, Maestro, and American Express (AMEX).

  • Digital Wallets: For your convenience, we also support PayPal, Apple Pay, and Google Pay.

2. Pricing and VAT

  • Transparent Pricing: All prices on our website are clearly displayed and include UK VAT at the standard rate of 20% (where applicable).

  • No Hidden Charges: We strictly adhere to "upfront pricing" rules. The total price you see in your basket, plus any shipping costs selected, is the final price you will pay. We do not apply any "payment surcharges" or hidden processing fees at the final stage of checkout.

3. Payment Security & SSL Encryption

Your financial security is our top priority.

  • Encryption: Our website uses a verified SSL (Secure Sockets Layer) certificate to ensure that all data passed between our web server and your browser remains private and integral.

  • PCI Compliance: We do not store your credit card numbers on our servers. All transactions are handled by our secure, PCI-DSS compliant payment processors ([e.g., Shopify Payments / Stripe]).

4. Transaction Timeline

Your card or digital wallet will be authorized and charged at the point of order confirmation. Once your payment is successful, you will receive an automatic order confirmation email containing a full VAT invoice.

5. Contact Information

If you have any questions regarding our payment process or a specific transaction, please reach out:

  • Phone: +44 7494 967810

  • Email: sales@warehouseequip.co.uk

  • Business Address: Unit 4F Rolls Mill Way, Sturminster Newton, Dorset, DT10 2GA