Privacy Policy

Last Updated: 3 March 2026

This Privacy Policy explains how J & E Global Trading Limited, trading as Warehouse Equip UK (“we”, “us”, “our”), collects, uses and protects your personal information when you visit or make a purchase from our website.

1. Who We Are

Warehouse Equip UK
A trading name of J&E Global Trading Limited

J&E Global Trading Limited
Unit 4F North Dorset Business Park
Rolls Mill Way
Sturminster Newton
Dorset DT10 2GA
United Kingdom

Email: sales@warehouseequip.co.uk
Telephone: +44 7494 967810

For the purposes of UK data protection legislation, J & E Global Trading Limited is the Data Controller of your personal information.

2. The Information We Collect

• Full name
• Billing and delivery address
• Email address
• Telephone number
• Order and transaction details
• Payment details (processed securely via third-party payment providers)
• Account login details (if applicable)
• Device and browser information (including IP address)
• Website usage data (via cookies and analytics tools)

We do not store full payment card numbers.

3. How We Use Your Information

• Process and fulfil your orders
• Arrange delivery and returns
• Provide customer service support
• Send order confirmations and updates
• Prevent fraud and enhance security
• Improve our website and services
• Send marketing communications (only where consent has been provided)

We only process personal data where we have a lawful basis under UK GDPR.

4. Lawful Bases for Processing

• Contractual necessity – to fulfil orders and provide services
• Legal obligation – to comply with tax and accounting requirements
• Legitimate interests – to operate, improve and protect our business
• Consent – where required for marketing communications

5. Sharing Your Information

We may share your data with trusted third parties including:

• Shopify (our ecommerce platform provider)
• Payment processors
• Courier and logistics providers
• IT and hosting providers
• Professional advisers (accountants, legal advisers)

We do not sell your personal data.

6. International Data Transfers

Some of our service providers may process data outside the United Kingdom. Where this occurs, we ensure appropriate safeguards are in place, such as:

• UK-approved Standard Contractual Clauses
• International Data Transfer Agreements
• Transfers to countries recognised as providing adequate protection

7. Data Retention

We retain personal data only for as long as necessary to:

• Fulfil contractual obligations
• Comply with legal requirements
• Resolve disputes

Financial and transaction records may be retained for up to 6 years to comply with HMRC regulations.

8. Your Rights Under UK GDPR

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request erasure of your data
• Restrict processing
• Object to processing
• Request data portability
• Withdraw consent (where applicable)

To exercise your rights, contact us at:
sales@warehouseequip.co.uk

We may request identity verification before processing your request.

9. Cookies

We use cookies and similar technologies to:

• Enable website functionality
• Analyse traffic and performance
• Improve user experience
• Support marketing activities (where applicable)

You can manage cookie preferences through your browser settings.

10. Data Security

We implement appropriate technical and organisational security measures to protect your personal data. However, no online transmission is completely secure.

11. Children’s Data

Our website is not intended for individuals under 18 years of age, and we do not knowingly collect personal data from children.

12. Complaints

If you are dissatisfied with how we process your personal data, you may contact us directly.

You also have the right to lodge a complaint with:

Information Commissioner’s Office (ICO)
Website: https://www.ico.org.uk

13. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be published on this page.